Warranty

All products supplied by Homewood Leisure are covered by warranty or guarantee.  The length this depends on the product and the whether the product is supplied new, used or a consumable item.

Guarantee

All products supplied new sold are offered with a guarantee.  During the guarantee period, we warrant to repair, replace or refund the product due to issues that are consider manufacturing defects.  The length of this guarantee can vary depending on the product sold.

Second-hand products will be offered a ninety-day guarantee.

Manufacturers Warranties

On many larger items such as hot tubs or pools the manufacturer may themselves offer a warranty (known as a manufacturer’s warranty) that is in excess of what is required under legislation.  This may vary from manufacturer to manufacturer, or by product. please talk to your sales representative to confirm what warranties are provided with the product.

Insurance Backed Warranties

In some cases, an Insurance backed warranty may be offered or available.  This is not part of a manufacturers warranty, but backed by an insurance company   What is covered may depend on the level of cover taken out or the payments made.  Please see your cover document for details of what is covered.

Exceptions.

Warranties and Guarantees do not cover misuse, damage or neglect.

Further Information

For further information please talk to your sales representative.

Opening

We are preparing our shop for opening.  To help keep everyone safe we ask that:
1) Could all visitors please wear masks (Exceptions apply) and use the hand gel upon arrival.
2) Where ever possible inform us when you are likely to arrive, or book an appointment.
3) We will be limiting the number of visitors in the shop, so if you arrive unannounced you may have to wait until the existing people have been served.
Where possible: 
1) Call to reserve and pay for your products
2) Let us know the time you would like to collect.
Please abide by Government Guidance and legislation with regards to social distancing, helping us all reduce the risk associated with the Coronavirus.
Many Thanks
Homewood Leisure

01424 883352