Warranty

All products supplied by Homewood Leisure are covered by warranty or guarantee.  The length this depends on the product and the whether the product is supplied new, used or a consumable item.

Guarantee

All products supplied new sold are offered with a guarantee.  During the guarantee period, we warrant to repair, replace or refund the product due to issues that are consider manufacturing defects.  The length of this guarantee can vary depending on the product sold.

Second-hand products will be offered a ninety-day guarantee.

Manufacturers Warranties

On many larger items such as hot tubs or pools the manufacturer may themselves offer a warranty (known as a manufacturer’s warranty) that is in excess of what is required under legislation.  This may vary from manufacturer to manufacturer, or by product. please talk to your sales representative to confirm what warranties are provided with the product.

Insurance Backed Warranties

In some cases, an Insurance backed warranty may be offered or available.  This is not part of a manufacturers warranty, but backed by an insurance company   What is covered may depend on the level of cover taken out or the payments made.  Please see your cover document for details of what is covered.

Exceptions.

Warranties and Guarantees do not cover misuse, damage or neglect.

Further Information

For further information please talk to your sales representative.

Hot Tub Deliveries


Hot tub lead times have now reduced considerably for items not in stock.

We are now looking at 14 weeks on average across the Platinum Spas range for delivery from manufacturer to Homewood Leisure.

We have several items available in stock:

3 x Be Well Fiji (Storm Cloud, Midnight Canyon)

1 x HWL Bourne (Sterling Silver)

1x HWL Balcombe (Pearl Shadow)