FAQ

Delivery and Installation

Modification of your existing circuits to provide to a new circuit for the Hot Tub is not included in the price of Hot Tub. The Electrics will need to be pre-installed prior to delivery.

The cost of a new circuit for a hot tub can depend on many things. These include (but are not limited to):

  • Type of Fuse Board currently installed
  • The number of freeways on the board.
  • The electrical requirement of the hot tub.
  • Length and difficulty of installing a new cable.
  • Type of Cable required (for example, Exterior cables must be armoured , UV resistant and protected from water ingress).

We advise giving us a call to discuss any electrical requirements, we can provide a quote and supply our own electrician, or, if you are using your provider, have them call us to discuss the necessary requirements.

The specification will show the type of supply required, generally, this is 32 Amps for most Hot Tubs.  A dedicated 32 Amp electrical supply will usually be required.

Any circuit involving water should be protected from water ingress and have an electrical trip in case of any shorts or over current for your safety.  This would need installing by a qualified electrician.

Hire tubs often come with a 13 Amp requirement and can be run from a domestic plug.  As with a full install, the electrics should be protected from water ingress and have an electrical trip.

At the time of installation if a suitable supply is not available we will not be able to connect your Hot Tub to the supply until such time as the issue is remedied.

If there are any doubts please give us or a qualified electrician a call for advice.

Standard delivery will include delivery to your property by a two man team. It includes placement at your property, connection to a suitable supply and removal of packaging and leaving everything neat and tidy. Please note that a minimum of 1.2 mteres width is required (More if corners are involved).

Note: In the interest of Safety, should the electrical supply not be suitable, the hot tub will not be connected until such time as any recommended works are completed.

For an additional fee, we can do any ground works needed for placement and/or electrical work. A survey would be required before this work can be commissioned and completed.

Maintenance

A pool that does not look clear and has a green colour or tinge is often down to a chemical imbalance. We would recommend as a first step toward diagnosis is to check your pH and chlorine levels.  Generally the pH should be between 7.2 and 7.6 and chlorine levels between 1 ppm and 3 ppm*

If the levels are correct it may be the total alkalinity is low.  The alkalinity levels ideally should be between 80 and 120 ppm.

If you require advice regarding chemicals, or would like us to service you pool/hut tub please give us a call.

*ppm = parts per million

Pre-Sales

You will need to ensure that you are compliant to HSG282 legislation and guidelines.  Homewood Leisure can supply a range of commercial hot tubs that comply with this standard, providing you abide by the legislation.

The holiday let tubs can be found here.

If you wish to see the Government Legislation and Guidance please follow this link.

We have a  hot tub hire service where we can install a  13 Amp plug and  play hot tub for an event, or perhaps for the summer season.

Details on hot tube hire can be found here.

Please give us a call to discuss your requirements.

We keep a small range of Hot Tubs at our Sales office, please give us a call to arrange a viewing.

Also available is a hot tub hire service where we can install a  13 Amp plug and play hot tub for an event, or perhaps for the summer season.

If you feel someone would benefit from our services or products, why not send them a link?