Delivery & Installation

Delivery Costs

Some products include delivery while others may have a separate delivery charge. Large or bulky products may incur additional charges such as where a crane is required. Please check the product and refer to our postcodes detailed below.

Hot tubs may include free delivery, where this is indicated on the product, it is usually is a radius of 15 miles or local vicinity. This is for a kerb side delivery and excludes installation. Where delivery is complex, a charge may be levied. This will be detailed on your quote and/or invoice.

Postcodes in our Service and Delivery areas.

Homewood Leisure supplies the local and surround areas to the office location. Postcodes in our our service and delivery areas:

Tonbridge Postcodes (TN)

TN1TUNBRIDGE WELLS
TN2TUNBRIDGE WELLS
TN2WADHURST
TN3TUNBRIDGE WELLS
TN4TUNBRIDGE WELLS
TN5WADHURST
TN6CROWBOROUGH
TN7HARTFIELD
TN8EDENBRIDGE
TN9TONBRIDGE
TN10TONBRIDGE
TN11TONBRIDGE
TN12TONBRIDGE
TN13SEVENOAKS

Brighton Postcodes (BN)

BN7LEWES
BN8LEWES
BN9NEWHAVEN
BN10PEACEHAVEN
BN7LEWES
BN8LEWES
BN9NEWHAVEN
BN10PEACEHAVEN
BN20EASTBOURNE
BN21EASTBOURNE
BN22EASTBOURNE
BN23EASTBOURNE
BN24PEVENSEY
BN25SEAFORD
BN26POLEGATE
BN27HAILSHAM

(continued)

TN14SEVENOAKS
TN15SEVENOAKS
TN16WESTERHAM
TN17CRANBROOK
TN18CRANBROOK
TN19ETCHINGHAM
TN20MAYFIELD
TN21HEATHFIELD
TN22UCKFIELD
TN23ASHFORD
TN24ASHFORD
TN25ASHFORD
TN26ASHFORD
TN27ASHFORD

Medway Postcodes (ME)

ME14MAIDSTONE
ME15MAIDSTONE
ME16MAIDSTONE
ME17MAIDSTONE
ME18MAIDSTONE
ME19WEST MALLING
ME20AYLESFORD

(continued)

TN28NEW ROMNEY
TN29ROMNEY MARSH
TN30TENTERDEN
TN31RYE
TN32ROBERTSBRIDGE
TN33BATTLE
TN34HASTINGS
TN35HASTINGS
TN36WINCHELSEA
TN37ST. LEONARDS-ON-SEA
TN38ST. LEONARDS-ON-SEA
TN39BEXHILL-ON-SEA
TN40BEXHILL-ON-SEA


Restricted Goods

Some products (such as chemicals) cannot be sent through some delivery services. These products will be delivered by Homewood Leisure. You will be notified if this is the case.

Large Items

Some Large Items will often be subject to a site survey as certain requirements may have to be satisfied before delivery, you will be notified should a survey be required.

Small Items

Small deliveries may be sent by Royal Mail, we have have the products sent directly from our warehouses rather than the shop.

Installation is either a build of, or location of the product in the desired location, where the desired location is suitable for the product.

Delivery Dates

Where possible Homewood Leisure will try to fulfil your order by the date agreed, however, there are times when delivery may be out of Homewood Leisure’s control. These include (but are not limited to) Virus or Bacterial Pandemics, Weather, War, Civil unrest, Strikes by delivery companies, damage in transit, etc.

Installation

Delivery as listed above does not include installation.

Hot tub installation locates the product in your chosen place, connects to power where a suitable point is provided, and commissions the product.

If the placement area or electrics are inadequate, Homewood Leisure will not be able to continue with the installation and/or commissioning until such time as the issue(s) are resolved.

Whether Homewood leisure can resolve the problem or a third parties is required will depend the problem and will be discussed with the client should such an occurrence occur.

Coronavirus update November

As of the 5th November, Homewood Leisure will be operating a phone and collect service for water treatment chemicals. The showroom is now closed for visitors and collections are only possible with a confirmed reservation.
Please:
1) Call to reserve and pay for your products
2) Let us know the time you would like to collect and we will confirm that we have a collection slot available.
3) When you arrive, knock on the door and we will bring your products to you, while maintaining social distancing.
Please do not arrive without a confirmed collection reservation.
This process will allow us to abide by Government Guidelines and legislation.
Many Thanks
Homewood Leisure

01424 883352