Hot Tub Servicing

At this time we are not offering repair services to hot tubs, expect on those that we have supplied. We are still offering winterisation and cleaning services.

Please contact us for further information and prices.


Winterisation

Are you looking at closing down your hot tub for the winter, for reasons such as lack of use, its a holiday home or your worried about the cost of electricity.

Homewood Leisure has a winterisation package available.

By closing down your hot tub properly you can help avoid growth of bacteria in the pipes or having the pipes damaged due to frozen water in them.  It is worth noting that using the normal drain on the hot tub does NOT necessarily drain the pipe works, pumps and heater barrel. If these are not drained and the water freezes, the possible repair costs to repair any damage, could result in more than the value of the hot tub.

As part of the procedure we will:

  • Run a cleaning tablet through the hot tub to help remove any biofilm
  • Drain the hot tub, including the internal pipes.
  • Clean the interior and exterior
  • Wrap the hot tub.

For this service, your hot tub should be filled to the correct level and at the correct working temperature. Access to the panels should be available for the drain down and if decking is installed, this should be removed before the appointment.

If access is not (fully) available the engineers will clean and drain down to the best of their ability within the limits of the access available.

Should any issues or faults be found these will be documented and if required costed as and when required (i.e. when you plan to re-use the hot tub, the repair can be done before re-commissioning.)

The standard cost includes 90 minutes of time and if this is exceed, for example, you wish the engineers to diagnose a fault or leak, our standard rates will apply for anytime past the 90 minutes.


Refresh Service

Are you concerned that your hot tub needs a refresh, perhaps it has not been used for a while, the water is not clear, or concerned about the chemical balance, then the refresh services is what you may need.

  • Biofilm eliminator added to water
  • Filters soaked in a cleaning solution. Older filters may need to be replaced.
  • Empty, clean, rinse down and vacuum out the spa
  • Re-fill with fresh water, rinse filter and re-fit
  • Prime all pumps of air and re-commission
  • Balance water levels using customers chemicals

Annual Service

Each Year your hot tub should have a service. This ensures that there are no current problems and recommends a course of action if any issues are noted.

  • Biofilm eliminator added to the water
  • Filters soaked in a cleaning solution.  Older filters may need to be replaced at an additional cost
  • Every jet is checked & cleaned of grit and dirt to ensure they move freely & regain optimum performance
  • Pumps, blowers & other major components are measured for performance and each component is inspected for wear and tear
  • Pipework & glue joint inspection, ensuring no leaks, kinks, or bends in the pipework
  • Empty, clean, rinse down the spa
  • Make notes of suggested repairs & carry out repairs agreed with the customer
  • Check heater is clear & free of scale
  • Tighten all unions & inspect seals
  • Re-fill with fresh water, rinse filters & re-fit
  • Prime all pumps of air & re-commission
  • Balance water using customer chemicals
  • Sign off the service with customer
  • Wipe clean the cover & apply a protective solution

Do you have a Holiday Let with a hot tub?

Weekly Hot Tub Refresh for Holiday Lets

For hygiene purposes, the tub should be refreshed between bookings, Homewood Leisure offers this service, keeping your Hot Tub clean and sanitary for each new booking.

This service is similar to the refresh service above but is specifically designed for weekly checks on hot tubs that have a constant turnover of users, as in a holiday let environment.

Please contact us for customised pricing as this service is tailored specifically for your hot tub usage and circumstances.